Return Policy
Domestic (US based) customers may return products per Allied BioNutrition’s return instructions as follows.
International orders are FINAL. There are no returns for international orders.
DOMESTIC RETURNS
Please review the product label prior to opening products. You may return unopened items purchased from Allied BioNutrition Corporation within thirty (30) days of purchase.
Return Instructions
Step 1:
Items must be properly packaged and returned at the customer's expense. We must receive these products unopened and in the original condition. Place the items you are returning in sturdy packaging. Make sure all items are packed tightly and securely as we need to receive them in their original condition. We are not responsible for breakage or damage during shipment of returned items.
Step 2:
Indicate whether you would like an exchange or a refund.
Step 3:
Make a copy of the receipt that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.
Step 4:
Please return the products to the mailing address below:
ATTN: RETURNS
Allied BioNutrition Corporation
4924 Balboa Blvd.
Suite 618
Encino, CA 91316
Step 5:
Take the package to your preferred shipping location and have it shipped to Allied BioNutrition at the previously indicated address. If you are returning a product due to a defect or an error made by Allied BioNutrition, please include a copy of your receipt in the package so we can refund your shipping costs.
Unopened Items - 30 Days
You will receive a full refund for unopened items returned via your original form of payment less any applicable discounts, shipping fees, and handling fees. We are not able to accept returns after 30 days.
Damaged & Incorrect Items
Our error rate is less than 1%. However, occasionally we make an error and ship the incorrect item. Please double check the email confirmation you received at the time of your order. If an error was made, please call us at 888-711- 6668 and we will immediately correct it.
If you made an error and want to return or exchange an item - no problem! Just return it as directed above and we'll take care of it!
We do our best to package your product(s) so they will arrive to you in excellent condition. But once the package leaves our warehouse, it is subjected to an extensive shipping process. Products may shift causing unintentional damage. Should you receive a product that has been damaged in transit, please contact us immediately for further instructions. Please do not discard the damaged product(s). Retain the original box and packaging in case your carrier requires an inspection of the damaged package.
Questions?
If you have questions about our return policy, please don’t hesitate to call us at 888-711- 6668 or email us at info@alliedbionutrition.com.
